Shop Terms and Conditions
Use of Products
Products sold through our shop are for your personal
use only. These products are not intended for commercial use or resale.
It is your responsibility to check compatibility and
connectivity of products where applicable. Support for installation is not
included in the product price and cannot be provided by Deaf Connect.
Refunds, Returns and Warranty
We offer refunds for products in line with Australian
consumer law. For product warranty enquiries, you should check directly with
the relevant product manufacturer. This can be provided by Deaf Connect staff
upon request.
As an organisation we provide a 14-day window to
return goods for refund under the following conditions:
·
Product must be returned in “as new”
condition in its original packaging
·
Products determined to be damaged by
the user may not be eligible for a refund
·
Tax invoice/ proof of purchase to be
supplied where possible
·
You must pay for all delivery costs
for return of goods and package them appropriately
Availability and Delivery
While we endeavour to keep the website as up to date
as possible, some products may not be available at the time of ordering. The
team will contact you if this is the case.
We aim to ship products as quickly as possible but
there may occasionally be delays with our delivery couriers, suppliers, or
Australia Post. Staff will contact purchaser as soon as reasonably possible if
there is a delivery delay. Deliveries will only be dispatched once payment (by
credit card or invoice) is finalised.
Website Terms and Conditions
Acceptance of Terms and Conditions of Use
By using this site or application you agree to abide
by these Terms & Conditions. Deaf Connect may, without notice, amend or
modify its Terms & Conditions by posting the amended Terms & Conditions
to this website or application.
If any of these Terms & Conditions are found to be
invalid or unenforceable, that invalidity or unenforceability will not affect
the remainder of the Terms & Conditions, which will continue in full force
and effect.
Ownership
This website or application is owned and operated by
Deaf Services Limited trading as Deaf Connect ABN 62 118 664 298. Deaf Services
Limited is registered as a charity with the Australian Charities and
Not-for-profits Commission (ACNC).
Restrictions on Use
All information provided on this website or
application has been provided for personal and non-commercial use. It is general
information only and should not be relied upon in lieu of professional and/ or
medical advice.
Cookies
We use “cookies” as a fundamental part of
our interaction with your internet browser. The purpose is to provide you with
better and more customised service and with a more effective user experience.
A “cookie” is a small text file placed on
your computer by our web page server. A cookie can later be retrieved by our
webpage servers. Cookies are frequently used on websites and you can choose if
and how a cookie will be accepted by configuring your preferences and options
in your browser.
We allocate a cookie to each Internet browser that
visits the Deaf Lottery website. This cookie does not allow us to collect
personally identifiable information about you.
We use this cookie:
·
To determine if you have previously
visited the site
·
To identify pages you have accessed
and Third Party Sites you have accessed
·
For marketing purposes
·
For administrative and security
purposes
